Refund Policy

At Patel Trendz, we want you to be happy with every purchase. If something isn’t right, we’re here to help.

Returns

  • You may request a return within 7 days of delivery.

  • Items must be unused, in original packaging, and with all tags intact.

  • Certain products such as personal care, hygiene products, innerwear, and clearance sale items are not eligible for return due to safety and hygiene reasons.

Refunds

  • Once we receive and inspect your returned item, we’ll notify you about the status.

  • If approved, your refund will be processed within 5–10 business days back to your original payment method.

  • Shipping charges (if any) are non-refundable.

Exchanges

  • We only replace items if they are defective or damaged.

  • If you need an exchange for the same product, contact us within 7 days of delivery.

Cancellations

  • Orders can be cancelled within 24 hours of placing the order, provided they haven’t been shipped.

  • Once shipped, cancellation is not possible — but you may request a return after delivery (if eligible).

International Orders

  • For customers outside India, return shipping costs must be borne by the buyer (unless the product is defective/damaged).

  • Refunds will be issued after we receive and check the product.

How to Start a Return

To initiate a return or refund request, please contact us:

📧 Email: support@pateltrendz.com